Sam's Club Scan & Go AI cameras

Sam’s Club’s Biggest Selling Point (IMHO) is Getting Even Better

Ever since my wife and I got a Sam’s Club membership, I’ve fallen in love with the store’s Scan & Go feature. Using the Sam’s Club app, I can add items to my virtual cart at the same time as my physical one, complete the transaction on my phone, and then just have the exit attendant scan a QR code on my phone before heading out.

This feature was particularly helpful during the pandemic and, more recently, has been awesome as it’s allowed me to easily buy a gift card on Pepper (to earn 5% back) and redeem it instantly. But, with all of that said, Sam’s Club has managed to find a way to make Scan & Go even easier.

A couple of weeks ago when we visited the club, we noticed that they’d erected large pillars near the exit. Walking through these pillars, I noticed what looked like a camera on each side. Then, this week, we were surprised when we got to the exit attendant and, instead of scanning our phone, they just said, “You’re all set.”

As it turns out, the store is now testing AI and “computer vision” technology to confirm that members paid for all of the items in their cart. This will hopefully allow customers to enjoy a more seamless exit experience — and mean that Scan & Go customers like me will be able to sail in and out of the store with greater ease.

Apparently, Sam’s Club began testing this new system in January. I actually saw mention of it at CES this year, but honestly didn’t think it would be deployed so quickly. Nevertheless, the press release says it expects to roll it out to 600 clubs by the end of the year.

From what I’ve seen and overheard from team members so far, this feature has been hit or miss. Although we happened to get the green light both times we’ve used it, some people ahead of us still needed to be stopped and scanned out the “old fashioned” way. Of course, as customers, team members, and AI grow more familiar with these operations, things should improve quickly.

For as much as I love Costco, the reason I’ve stuck with Sam’s Club has a lot to do with its Scan & Go feature (the fact that I now live across the street from a club also helps). That’s why I’m pretty excited to see how this new initiative shakes out. It also seems as though Sam’s will still keep staffing team members at the exit, so this should be beneficial for customers without negatively impacting workers. So, keep an eye out for this new system coming soon to a Sam’s Club near you — if it’s not already there.

Author

Kyle Burbank

Founder ~ Moneyat30
Kyle is a freelance writer - including being the head writer for Fioney.com. He also serves as editorial director for the Disney fan site LaughingPlace.com and the founder of Money@30.com. In 2015, Kyle and his wife Bekah moved from Los Angeles to Springfield MO in pursuit of greater financial freedom. Together, the pair enjoy travel, coffee, and spending time with their dog Rigby. Additionally, as of 2023, they become first-time homeowners.

Other Articles by Kyle Burbank

Solis 1 and Solis 5G WiFi devices

Solis's Memorial Day Hotspot Sale is Perfect for Summer Travel

If you're heading overseas this summer, you might find it helpful to have a mobile hotspot with global data at your disposal. So, in what is certainly no coincidence, Solis is having a Memorial Day Weekend sale. As a result, you can currently score discounted hotspots as well as data...
airplane tickets and globe with an airplane

My Initial Experience in the Overwhelming World of Travel Hacking

Over the past few years, my wife and I have had the good fortune of getting to enjoy an increasing amount of travel. This includes heading to domestic locations such as Los Angeles for the D23 Expo and Orlando to visiting Walt Disney World, as well as international travels to Paris, Hong...
bed in MGM Grand King room

Travel Tuesday: MGM Grand King Room Review Revisited

It's been a while since I've added to my Las Vegas Content Bonanza™. Well, that's also because it had been some time since I last had a chance to visit Sin City. But, back in January for CES, that changed. This time around, I spent a week at the MGM...
The "Email" field is empty, you must enter some text to proceed.The text you entered in the "Email" field appears to be invalid, please edit it and try again
Get Posts in Your Inbox
Featured Articles
Solis 1 and Solis 5G WiFi devices

Solis's Memorial Day Hotspot Sale is Perfect for Summer Travel

If you're heading overseas this summer, you might find it helpful to have a mobile hotspot with global data at your disposal. So, in what is certainly no coincidence, Solis is having a Memorial Day Weekend sale. As a result, you can currently score discounted hotspots as well as data...
airplane tickets and globe with an airplane

My Initial Experience in the Overwhelming World of Travel Hacking

Over the past few years, my wife and I have had the good fortune of getting to enjoy an increasing amount of travel. This includes heading to domestic locations such as Los Angeles for the D23 Expo and Orlando to visiting Walt Disney World, as well as international travels to Paris, Hong...
bed in MGM Grand King room

Travel Tuesday: MGM Grand King Room Review Revisited

It's been a while since I've added to my Las Vegas Content Bonanza™. Well, that's also because it had been some time since I last had a chance to visit Sin City. But, back in January for CES, that changed. This time around, I spent a week at the MGM...
Go Brewing cans of NA beer

Go Brewing - My New Favorite Non-Alcoholic Beer?

About a year ago, I started taking an interest in non-alcoholic beer after discovering Athletic. While I've never been a big beer drinker, I have long been curious about the craft beer scene and, honestly, may have even been a bit jealous of how my wife got to try all...